Every business is looking to unlock the keys to growth. One of the tried and true methods of expanding a business is to bring new products and services to your customers. This is often easier said than done, with startup costs and development time required to enter a new market, businesses often turn to other methods first.
However, the rapidly growing field of unified communications presents a perfect opportunity to bring a new service to your customers while bypassing those traditional hurdles by using a white-label UCaaS solution. Let's examine some of the ways that becoming a UCaaS reseller would make an excellent addition to your 2023 business plans.
Benefit from a Turnkey Opportunity
Becoming a UCaaS reseller can be an entirely turnkey operation. With the right partner behind you, all of the heavy lifting of setting up and managing your new UCaaS business will already be completed for you. With a little training, you'll be ready to begin selling unified communications services to your customers.
Save on Startup Costs and Get to Market Quickly
It costs very little to get started as a UCaaS reseller. For those minimal startup fees, you get an entire infrastructure and the support team that comes with it. In addition, you'll get the tools and resources you need to help you market your new offerings to your customers.
In addition, there are no lengthy development times or launch delaying red tape scenarios to deal with when you become a UCaaS reseller. Because the business is already up and running and waiting for you to come on board, you can begin offering this now essential business functionality to your customers as soon as your introductory training is complete.
Receive Comprehensive Training
Your success is the success of your reselling partner. For that reason, most providers in this space will grant you access to a comprehensive onboarding process that gives you all the information you need to effectively sell and manage their products. Building on the IT experience you already have, you'll quickly get up to speed on how to best deliver this new service to customers.
Enter a Growing Industry
As mentioned, UCaaS is a rapidly growing industry. Fueled in part by the changes in workflow required by the pandemic and in part by the flexibility and utility of the service itself, unified communications is expected to reach over $167 billion by 2025. This is why now is the perfect time to get on the ground floor of this exploding business opportunity.
Provide Additional Value to Your Customers
As a trusted IT provider, your customers already look to you for their technology needs. UCaaS brings its entire communications infrastructure under the purview of IT. You'll be able to leverage the existing trust that you've built up with customers to offer them a service that can greatly expand upon their business capabilities, making yourself even more indispensable in the process.
Build Customer Relationships
As a white-label business opportunity, becoming a UCaaS reseller doesn't involve sending your customers off to another company. You'll be the one they contact when they need help, and you'll be the one they associate with the fantastic new communications tools they are able to take advantage of. This allows you to nurture existing relationships and build your reputation with your customers.
Get the Support of Experts
Being the point of contact for your customers doesn't mean that you're on your own or that you have to answer all of their questions yourself. The benefits of a white-label service mean that you'll have a team of experts standing by to help you resolve any problems your customers have. As a UCaaS reseller, you'll be able to maintain the same stellar customer service you've always offered, even as a non-expert in the field.
Grow Your Brand
Building your reputation with existing customers is a good enough reason to consider putting UCaaS reselling on your near-term business plan, but it can elevate your brand outside of those customers as well. You'll be entering a new industry in which you can expand your customer base with those who initially find you through your UCaaS offerings.
Remain Competitive
Whether you're on board or not, the IT services industry is going to realize that communications infrastructure is now solidly within its realm of expertise. Over the coming years, more and more of your competitors will be making the jump to offering UCaaS services as part of their comprehensive customer offerings. Getting in early gives you the jump on the competition and allows you to remain competitive as they begin their own offerings.
Get Started as a UCaaS Reseller Today
Becoming a UCaaS reseller is not only a good opportunity, it’s an essential one. Joining with the right UCaaS provider will make the process simple and thorough, allowing you to offer cutting edge technology to your customers with little ramp up time.
SkySwitch is a white-label UCaaS provider that was founded by industry experts. Our platform provides all the features you need to become competitive in the UCaaS space. To learn more, contact us today.
